EKEN V6 720P Smart WiFi Video Doorbell Camera Visual Intercom with Chime IP Door Bell Wireless Home Security Camera
1. The set 1 does not contain batteries inside, you can buy 18650 batteries(not 3a batteries) in your local store or directly buy other set which include batteries in this product.
2. Set 2, Set 4, Set 5, Set 6 The ringtone in Set 7 defaults to the EU plug. If you want any other type of ringtone plug, please note the plug specifications you need in the order information.
3.Some set of the this product is with 2pcs 18650 batteries,the battery is equipped with an insulating sheet,if you received the product, you should Rip off the insulating sheet to use it .
Note: In the normal state, the family wifi signal only 15-30 meters without wall. If your house wifi router is more, you can add more a wifi extender to solve this problem.
EU, US, AU, UK plug for Different countries.
US Plug (White): United States / Mexico / Canada / Japan / Philippines / Thailand / Brazil / Colombia
UK Plug (Black): United Kingdom / Malaysia / Singapore
AU plug (Black): Australia / New Zealand
EU Plug (White): Others
Note: You can leave message what kind of plug you need, thank you.
Free Cloud storage
Free Cloud storage ,with no subscription fees,your video are stored in the free cloud for up to 90 days
easy to connect and set up the doorbell and LiveHome App
Scan the QR code below, or search LiveHome in Google Play app store to download LiveHome AppReal-time view of the doorbell is available after setting up parameters on LiveHome app.
2pcs batteries, long standby time
The doorbell is powered by 2pcs 18650 batteries, 2*2600mAh.
Charging time: 10 hours. You can also use a 1A USB charger (via doorbell micro-port).
Please keep the 18650 battery fully charged before use.
The battery lasts two to four three under normal use (five minutes a day). It also depends on the frequency the doorbell is used in.
Night vision, protect your home day and night with infrared night vision.
Weather reistant ,suitable for ourdoor conditions.
Two-way audio ,with built-in camera and speakers ,with noise cancelltion.
Lets your communicate with vistons from anywhere
166-degree wide angle len
Installed with a 166-degree wide angle len, provide a clear and wide field of view outside the door.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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