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EKEN V7 Video Doorbell 1080p HD Night Vision Wireless WiFi Security Home Monitor Intercom Smart Phone Video Door bell Camera

P.S. We would send you the correct plug according to your country.

  • Standard: EKEN V7 wifi video Doorbell
  • Option 2: V7 Doorbell + 2 * Batteries
  • Option 3: V7 Doorbell + 2 * Batteries + Chime
  • Option 4: V7 Doorbell + 2 * Batteries + Chime + Charger
  • Option 5: V7 Doorbell + 2 * Batteries + 2 * Chimes + Charger
  • Option 6: V7 Doorbell + 2 * Batteries + Chime + Charger + Wifi Extender
  • Option 7: V7 Doorbell + 2 * Batteries + 2 * Chimes + Charger + Wifi Extender

Note: Normally, your family wifi signal is only about 15-25 meters (No wall penetration), so we suggest you add a wifi extender to solve this problem.

About Chime

EU, US, UK plug for different buyers.

US Plug (White): United States / Mexico / Canada /Japan / Philippines / Thailand / Brazil / Colombia

UK Plug (Black): United Kingdom / Malaysia / Singapore

EU Plug (White): Other

Note: Please or Select the correct Plug or leave message to tell us what plug you need after you purchased this goods. Otherwise, we will send EU plug chime. Thank you.

1080P full HD video
With 1080P full HD video,The EKEN Video Doorbell V7 is our most advanced doorbell yet.

Monitor your home in high definition1080p video, and see hear and speak to visitors from anywhere.

Cloud storage is more secure
Free video cloud storage is safer and more convenient view cloud storage videos anytime. No TF memory card required.

PIR motion detection

When someone rings the doorbell, your phone receives an immediate notification.You can open the door remotely through ToSee app and communicate directly through your mobile phone.

Real-time and two-way intercom system with an echo canceller
There is a passive infrared sensor built into the video doorbell, which could capture the slightest movement. Real-time
monitoring is available. One can watch the video anytime and anywhere through your mobile phone and never mind the
danger of opening the wrong door or the embarrassment of having visitors wait while no one at home. HD video and two-
way audio make your communication much clearer.

2.4GHz Wi-Fi network

The range of 2.4GHz Wi-Fi signals is about 20 meters. You can easily connect to your home Wi-Fi network and send live videos to your phone. One can watch the video anytime and anywhere through the phone.

Family connection and real-time sharing

4 mobile phones could monitor and share the image of doorbell at the same time, but only one user could talk on the intercom directly. Compatible with iOS and Android operating systems.

Simple operation

easy to connect and set up the doorbell and LiveHome App
Scan the QR code below, or search LiveHome in Google Play app store to download LiveHome AppReal-time view of the doorbell is available after setting up parameters on LiveHome app.


new dual Charger

Wifi Extender


Q: If wifi signal is too weak near the door, How can I solve the signal problem?
A: You can order a wifi extenter, It will help you extend the wifi signal distance.
Q: What power it support, DC power or AC power?
A: It support 18-24V DC power.
Q:I order with battery, why I can’t turn on the camera?
A:All of batteries sent with a Insulating film, you shall move out it before you use.
Q:Does the night mode on auto at night?
A:Yes, It built-in Photosensitive chip, night mode will on auto at night.


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of . (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://besthomeelectronics.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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