New Aluminum Case USB 3.0 to SATA 2.5″ hdd case hdd high speed storage disk box for tablet pc /laptop/phone
1. My computer system is WIN98. Why can’t my computer identify my USB disk?
A: Startup the computer, enter the BIOS setup, check whether the relevant options of USB in BIOS are opened: set OnChip USB as Enabled; set USB Controller as Enabled; set PNP OS Installed as YES; set Assign IRQ For USB as Enabled.
To use USB device you need to drive USB interface first and enable mainboard chipset’s full support of USB device to make preparations for the system to identify USB device. To use it in WIN98 system, a correct driver needs to be installed; otherwise it cannot be identified by the system. The driver can be obtained in the attached CD or related website.
2. Why is my USB disk clicking and cannot be identified?
A: It is likely the USB interface is lack of power supply. The power of USB disk is large and requires rigid voltage. The front USB interface is connected to the computer via cable and consume large amount of voltage while transferring. Therefore, it is advised to connect the USB disk to the USB interface of the
rear mainboard. It is also possible that the front USB wire is connected in a wrong way. Provided that there are two AM heads at the matched USB wire, both AM heads can be connected to the computer to try if it works. It is suggested to use the matched USB wire provided by the factory since the USB wire with poor quality or large length can affect regular service.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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