4.1″ touch screen autoradio bluetooth car radio 1 din audio car stereo auto mp5 multimedia player 12V USB Remote Control Camera
Q1.Why the car radio can’t turn on ?
1>Please check the Voltage of car radio : DC 12V
2>When you test this car radio,you can combine the red and yellow wires and connect them to the positive side of the power supply.Black line to negative power supply.
3>Replace the same type of insurance to test the car radio.
Note:Please msut use our power cables to connect our car radio,it is not possible to insert the original car plug directly into our machine.
Q2.Why the car radio will show time after we turn off this?
>That time clock is a function for the car radio ,that can’t be removed.In fact that car radio had been turn off,it save the time are more convenience for people to see,
>If you didn’t need this,you need to unplug the power positive and negative.
Q3.Why haven’t sound in car radio when playing the music?
>1.When you are not using our original audio cable, please check if your audio cable is suitable for our camera.
>2.Please check if there is any collision between the lines.
>If the line is connected, there will be no sound when the speaker cable touches the speaker cable.There is also no sound when the power cord touches the speaker cable.
>If the problem still here,please use a single speaker to connect a group of audio cables to test the car radio. The four speaker cables are connected separately to see if there is any sound.
Q4.Why can’t search FM?
>1. No radio antenna inserted.
>2. Please check if the radio antenna is plugged in. Please insert more antennas several times to make it well contacted.
>3.The signal of your location is not good. Please go to a better place to test again.
>4.The radio antenna on the car is broken/no effect; please replace the radio antenna and test again;
Q5.Why can’t connect the Bluetooth of car radio?
>1.Open the phone settings interface, open the Bluetooth in the Bluetooth function, search for Bluetooth devices, find the player’s Bluetooth model to be paired; if you need a pairing code, enter 0000; if not, try 1234 or 123456.
>2.Please try to use another mobile phone to test this function.All methods are correct and still cannot use Bluetooth, Please unplug the plug on the back of the player and plug it in after 3 minutes.
Q6.Why the car radio will show “No Signal” when we reversing?
>Please check if the camera’s line is properly connected to the car radio.
>Note:The video port of rear camera must insert the “CAMIN” port of car radio.
Q7.Why does the camera display “!” and “Can’t watch video while driving” when I use USB to watch videos?
> Please turn off the “Video Warning” function in the settings,then will be OK.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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