1. Introduction
Thank you for choosing one of our easy operation highly qualified products. You now may enjoy the excellences reflected on this series product. This 12MP HD digital camera was totally R&D by our diligent and smart engineers based on feedbacks and requirements from customers globally. May you also enjoy and adore this product as we do. And our company is always open-minded with willing to adopt creative ideas from you.
1.1 Fully Functionality Introduction
Besides all the functions you may experience from any other similar product. This digital camera is aimed to offer user the most easy to use experience with many extraordinary features, like 92?FOV lens, 56pcs 60?IR LEDs, 0.4 seconds trigger time, and 1 photo/sec (up to 5 photos per trigger) multi-shot to capture the whole track of object, user friendly operational menu, etc.
1.2 Application
This digital camera is an ideal product for housing security, warehouse surveillance, and monitoring wild animals with its camouflage appearance and nice shape. It is convenient to install or fasten, could be used to take photographs manually and carry on long-time videos in Test mode.
a. Instant surveillance camera for home, office, construction site, and warehouse, etc
b. Motion-triggered infra-red night vision surveillance;
c. Animal observation and hunting;
1.3 Power Supply
A. Batteries
Camera runs on 8 AA size batteries (12V power supply to ensure camera well performance of all functions); can work with alkaline, high-quality NiMH, and Lithium rechargeable batteries.But we suggest to run camera with NiMH and Lithium batteries only as performance of alkaline
batteries is much poorer than either NiMH or Lithium batteries.
Batteries should be inserted as indicated inside the battery case. Upside down batteries electrode may cause device malfunction. Also, we strongly recommend changing the batteries
when power icon on camera screen or photo stamp is empty.
Note: Dont mix batteries types! Different batteries to be used in camera may cause permanent damage which also violates warranty policy!
Due to different settings, objects activities within camera detection zone, different brands and quality of batteries, and using environment, etc; we’re not able to list out exact number of photos and videos that camera can achieve. So given table below only shows approximate number of photos or videos camera can take with 8AA alkaline batteries; better performance can be given by 8 AA rechargeable NiMH and Lithium batteries(battery not include)
Key Feature:
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of . (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://besthomeelectronics.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (0)
Leave a Review
